International orders
Timex are pleased to be able to offer international delivery to 29 countries.
- Free international shipping available - see below for more information
- Guaranteed landed costs (no additional charges at delivery)
- All duties and taxes are included
- Easy returns
International Frequently asked questions
What additional international destinations do you currently ship to?
Timex.com provides a service that allows shipment to 29 international countries. For the list of available destinations, please refer to the shipping table below.
How do I place an order?
To ship items internationally, simply look for the flag at the bottom left-hand corner of the site and click "Change" to switch countries.
For Canadian orders please visit www.timex.ca, UK orders please visit www.timex.co.uk and EU orders please visit www.timex.eu.
What are my payment options?
All major credit cards and other, available payment options will be presented at checkout.
What are my shipping options?
We are excited to offer FREE shipping to all international destinations - details below. For information on delivery times, please refer to the table below. Pricing will be provided at checkout.
For the full shipping informaton click here.
| Approx delivery times (Business Days) |
Delivery costs | |
| Argentina | 9-13 days | Standard shipping is $2700 with free shipping on orders over $10,750 |
| Australia | 4-9 days | Standard shipping is A$35 with free shipping on orders over A$145 |
| Bolivia | 4-10 days | Free shipping on all orders |
| Chile | 3-9 days | Standard shipping is Ch$24,000 with free shipping on orders over Ch$80,000 |
| China | 4-10 days | Standard shipping is ¥100 with free shipping on orders over ¥675 |
| Colombia | 3-9 days | Standard shipping is Col$42,600 with free shipping on orders over Col$106,500 |
| Costa Rica | 3-9 days | Standard shipping is ₡17,000 with free shipping on orders over ₡68,000 |
| Ecuador | 4-9 days | Standard shipping is $25 with free shipping on orders over $100 |
| Guatemala | 4-9 days | Standard shipping is Q200 with free shipping on orders over Q800 |
| Hong Kong | 3-9 days | Standard shipping is Hk$125 with free shipping on orders over Hk$820 |
| Iceland | 3-9 days | Free shipping on all orders |
| Israel | 6-20 days | Standard shipping is ₪50 with free shipping on orders over ₪325 |
| Malaysia | 6-20 days | Standard shipping is RMI65 with free shipping on orders over RMI440 |
| Mexico | 6-10 days | Free shipping on all orders |
| New Zealand | 4-9 days | Standard shipping is NZ$40 with free shipping on orders over NZ$155 |
| Nicaragua | 3-9 days | Free shipping on all orders |
| Panama | 3-9 days | Free shipping on all orders |
| Paraguay | 4-10 days | Standard shipping is ₲180,000 with free shipping on orders over ₲720,000 |
| Peru | 3-9 days | Standard shipping is S/.100 with free shipping on orders over S/.420 |
| Republic of Korea | 3-9 days | Standard shipping is ₩32,000 with free shipping on orders over ₩125,000 |
| Singapore | 10-16 days | Free shipping on all orders |
| South Africa | 3-9 days | Standard shipping is R420 with free shipping on orders over R1700 |
| Switzerland | 10-16 days | Standard shipping is CHF15 with free shipping on orders over CHF100 |
| Taiwan | 10-16days | Standard shipping is NT$435 with free shipping on orders over NT$3000 |
| Thailand | 16-20 days | Standard shipping is ฿522 with free shipping on orders over ฿3500 |
| Turkey | 4-10 days | Free shipping on all orders |
| Uruguay | 4-10 days | Standard shipping is $U700 with free shipping on orders over $U4700 |
| Vietnam | 16-20 days | Standard shipping is ₫600,000 with free shipping on orders over ₫2,400,000 |
What is the exchange rate applied?
When purchasing in a currency other than USD, the conversion is performed by our partner Flow Commerce, Inc. and includes a conversion fee, which covers processing and guarantees the exchange rate at the time of check out. We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.
Are there any additional costs that will be due upon receipt of my order?
No. Import duties & taxes are collected and paid upon checkout. When you check out you will be provided with a guaranteed order total in your local currency including duty and TAX. There will never be any additional costs billed upon delivery.
What will the duties and taxes on my order be?
Import duties & taxes are calculated by our partner Flow Commerce, Inc. Import duties & taxes are collected and paid upon checkout. Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise. Value Added Tax (VAT) rates are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and taxes/VAT for your order at checkout.
How can I get in touch with customer service?
Our team is here to help. Email us at custserv@timex.com
When am I billed?
The order will be billed at the time of your order submission. Your credit card will be billed by our partner Flow Commerce, Inc. it will show as Flow*Timex on the statement.
How can I return an International Order?
We are sorry you didn’t love your Timex. You will need to email our Customer Service team at custserv@timex.com to initiate the return within 30 days of purchase. More information on our International Returns Policy can be found here.